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1-Year limited Warranty

Our 1-year limited warranty covers any defect in materials or workmanship. If your piece is determined by Sarah's Crystal Creations to have a manufacturer's defect it will be replaced free of charge. Included under the warranty are any abnormal discolorations beyond the normal variations in stone or metal colors, loose/chipped crystals or non functioning clasp upon purchase.

What is NOT covered under the warranty?

Damage caused by accident, misuse, or abuse are not covered by warranty. This includes breakage due to mishandling, wearing in water, etc. General negligence after purchase and every day wear and tear are not covered under the warranty.

Care Guide

Sarah's Crystal Creations jewelry pieces are solid brass and all plated finishes are nickel free. We recommend after every wear that you wipe your pieces with a non-chemically treated microfiber polishing cloth. This process will aid in extending the life of your jewelry by reducing a build up of body oils, lotions, perfumes, etc. that may be present after wearing your pieces. It is recommended that all Sarah's Crystal Creations jewelry avoid being exposed to excessive moisture as it may potentially accelerate wear or cause the jewelry to tarnish.